PNB Credit Card Customer Care Number
PNB credit card customer care can be reached round-the-clock through the toll-free number 1800 180 2345, along with email and postal support. Punjab National Bank also provides an international helpline for NRI and overseas cardholders. This page lists every verified PNB credit card contact channel and the grievance escalation process.
This guide covers all official PNB credit card customer care contact details, ensuring you can reach the right department quickly and securely.
PNB Credit Card Customer Care Numbers
PNB credit cardholders can contact customer care using the following official helpline numbers for queries, complaints, and service requests:
- 1800 180 2345 (Toll-Free)
- 0120 461 6200
- This is PNB's general banking international number. The verified PNB credit card number for international access is 0120 461 6200, listed above.
These numbers can be used for:
- Credit card billing issues
- Transaction disputes
- Reward points queries
- Card blocking or replacement
- General service-related concerns
PNB Credit Card Toll-Free Customer Care Number (24×7)
PNB provides round-the-clock customer support through the following toll-free numbers:
- 1800 180 2222
- 1800 1032 2222
These numbers are especially useful for urgent issues such as card loss, suspected fraud, or immediate assistance.
PNB Credit Card International Helpline Numbers
PNB offers dedicated international customer care numbers for NRI and overseas cardholders.
International Helpline (General): +91 120 249 0000
Country-wise International Toll-Free Numbers
Location | International Toll-Free Number |
United States | +1 844 451 9295 |
United Kingdom | +44 800 031 8030 |
UAE | +800 0357 70298 |
Saudi Arabia | +800 850 0862 |
Italy | +39 800 580 244 |
Philippines | +1 800 131 20139 |
Canada | +1 855 573 7086 |
These numbers help ensure secure access to PNB credit card services while traveling or residing abroad.
Common PNB Credit Card Issues & How to Resolve Them
In Case of PNB Credit Card Loss or Theft
If your PNB credit card is lost or stolen, act immediately to prevent fraudulent transactions:
- Call 1800 180 2345 or 0120 461 6200
- Email: creditcardpnb@pnb.co.in to request hotlisting
Hotlisting blocks the card instantly and protects you from unauthorized usage.
In Case Your PNB Credit Card Is Blocked
If your credit card is blocked due to security or technical reasons:
- Contact PNB customer care to check if it can be unblocked
- If unblocking is not possible, request a replacement credit card
Punjab National Bank Credit Card Email Support
You can also contact PNB through official email channels:
- Credit Card Support: creditcardpnb@pnb.co.in
- General Customer Care: care@pnb.co.in
Email support is recommended for documentation-based issues, follow-ups, and formal complaints.
PNB Credit Card Grievance Redressal Mechanism
PNB follows a structured grievance redressal system to ensure customer complaints are addressed fairly and transparently.
Escalation Levels
Level 1: Initial Complaint
- Call customer care
- Send an email
- Contact your branch manager
Level 2: Zonal or Head Office Escalation
- Approach the Zonal Manager or General Manager (Head Office) if unsatisfied
Level 3: Nodal Officer / Principal Nodal Officer
- Escalate unresolved complaints for higher-level review
Level 4: Banking Ombudsman
- If the issue remains unresolved, approach the Banking Ombudsman appointed by the RBI
Punjab National Bank Principal Nodal Officer Contact Details
The General Manager Punjab National Bank Customer Service Department Sector 10, Dwarka New Delhi – 110075
- Phone: 011 2804 4153
- Email: care@pnb.co.in
Write to Punjab National Bank (Postal Address)
You may also send your queries or complaints by post:
PNB Credit Card Processing Centre 3rd Floor,
Rajendra Bhawan Near Metro Station,
Rajendra Place New Delhi – 110008
Other Ways to Contact Punjab National Bank
Online Complaint Submission
- Visit the official PNB website
- Navigate to the “Contact Us” or complaint registration page
- Submit complaints, feedback, or suggestions online
Visit a PNB Branch
- Visit your nearest PNB branch
- Fill out the complaint form and submit it to the branch manager
- Receive an acknowledgment receipt
All branches maintain a perforated complaint book for official grievance registration.
Feedback Kiosk
- Available at circle offices and zonal offices
- Allows customers to submit complaints, feedback, and suggestions digitally
FAQs on PNB Credit Card Customer Care Number
1.How do I reach the Hyderabad branch of PNB branch?
You can reach the Hyderabad branch of PNB branch by calling 040-23243080.
2.How do I block my PNB Bank credit card?
If your card has been mistakenly blocked, please call customer care to see if it can be unblocked. If your card cannot be unblocked, you will have to request for a replacement credit card.
3.What is the PNB customer care number to check reward points?
You can check your reward points by calling 1800 572 9500.
Types of Credit Card
- Top 10 Credit Cards in India
- Fuel Credit Cards
- Lifetime Free Credit Cards
- Kisan Credit Card
- Student Credit Cards in India
- Shopping Credit Cards
- Contactless Credit Cards
- Travel Credit Cards
- Co-Branded Credit Cards
- Lifestyle Credit Cards
- Rewards Credit Cards
- Business Credit Cards
- NRI Credit Cards
- Cashback Credit Cards
- Lounge Access Credit Cards
Credit Card by Banks
- Axis Bank Credit Card
- HDFC Bank Credit Card
- Kotak Bank Credit Card
- Federal Bank Credit Card
- SBI Credit Cards
- HSBC Credit Card
- IndusInd Bank Credit Card
- RBL Bank Credit Card
- Standard Chartered Credit Card
- YES Bank Credit Card
- Canara Bank Credit Card
- Punjab National Bank Credit Card
- Bank of Baroda Credit Card
- IDBI Credit Card
- Union Bank of India Credit Card
- Bank of India Credit Card
Articles on Credit Card
- How to Check Credit Card Status
- How to Manage Multiple Credit Cards
- Best Credit Card for Poor Credit
- How to get Credit Card without Job
- Credit Card Insurance Benefits
- How to Apply for Lost Credit Card
- Reasons for Credit Card Rejection
- Advantages & Disadvantages of Credit Card
- Difference between Credit Card & Debit Card
Credit Card Customer Care
- SBI Credit Card Customer Care
- HDFC Bank Credit Card Customer Care
- Axis Bank Credit Card Customer Care
- Federal Bank Credit Card Customer Care
- IndusInd Bank Credit Card Customer Care
- PNB Credit Card Customer Care
- RBL Bank Credit Card Customer Care
- Kotak Credit Card Customer Care
- Yes Bank Credit Card Customer Care
- Standard Chartered Credit Card Customer Care
- Canara Bank Credit Card Customer Care
- HSBC Credit Card Customer Care
- Indian Bank Credit Card Customer Care
- Bank of Baroda Credit Card Customer Care
- Bank of India Credit Card Customer Care
- Union Bank of India Credit Card Customer Care
Credit Card Bill Payment
- Credit Card Bill Payment
- SBI Credit Card Bill Payment
- HDFC Credit Card Bill Payment
- Federal Bank Credit Card Bill Payment
- Axis Bank Credit Card Bill Payment
- IndusInd Credit Card Bill Payment
- Kotak Credit Card Bill Payment
- Standard Chartered Credit Card Bill Payment
- RBL Bank Credit Card Bill Payment
- HSBC Credit Card Bill Payment
- PNB Credit Card Bill Payment
- Canara Bank Credit Card Bill Payment
- Bank of Baroda Credit Card Bill Payment
- Bank of India Credit Card Bill Payment
- Union Bank Credit Card Bill Payment
Credit Card Eligibility
- Credit Card Eligibility
- SBI Credit Card Eligibility
- HDFC Credit Card Eligibility
- Federal Bank Credit Card Eligibility
- Axis Bank Credit Card Eligibility
- Yes Bank Credit Card Eligibility
- IndusInd Bank Credit Card Eligibility
- HSBC Credit Card Eligibility
- Kotak Credit Card Eligibility
- Canara Bank Credit Card Eligibility
- Standard Chartered Credit Card Eligibility
- RBL Bank Credit Card Eligibility
- Bank of Baroda Credit Card Eligibility
- Union Bank Credit Card Eligibility
Disclaimer
Credit Card:
Credit Score:
Personal Loan:
Home Loan:
Fixed Deposit:
Copyright © 2026 BankBazaar.com.